I read a story today that clearly illustrated how I feel about the best senior engineers I’ve worked with. This is a story about a brain surgeon during an operation.


I read a story today that clearly illustrated how I feel about the best senior engineers I’ve worked with. This is a story about a brain surgeon during an operation.

The nervous developer’s hand hovers over the keyboard, code review glowing on three monitors. Ten minutes staring at the same function, a small change to the assessment module that’s supposed to ship tonight. Something feels wrong, but what is it?

As UX designers we understand our designs deeply, we’ve done this for a while now and our decisions are based on experience.

As a reformed know-it-all, pulling what I thought were facts straight from my overconfidence, Awareness does not equal Understanding.

Steve Arnold took to the front of the room faced with a packed house full of UXers on the edge of their seats.