In an organisation, culture isn’t the absence of conflict — it’s how conflict is handled. Every group will have friction; culture determines if that becomes toxic or transformative.
Category: UX Maturity
Use influence by listening rather than control to lead by following.
A good UX retrospective involves a structured reflection on a completed project or sprint, focusing on identifying what went well, what didn’t, and how to improve future work.
Lean into your fears and don’t be afraid to suck. How can you be brave and not be afraid of sucking?
Hype waves and economic stresses distract companies from working on valuable projects, and cause design fatigue.
Design Thinking started in the 70s (approx 1979) and has been used to design products and software since then. I’ve had great experiences with it.
I was fortunate to give a short talk at the Christchurch Game Developer’s Conference called Usability is a Culture: The Value of UX in Games