In an organisation, culture isn’t the absence of conflict — it’s how conflict is handled. Every group will have friction; culture determines if that becomes toxic or transformative.

In an organisation, culture isn’t the absence of conflict — it’s how conflict is handled. Every group will have friction; culture determines if that becomes toxic or transformative.
Use influence by listening rather than control to lead by following.
A good UX retrospective involves a structured reflection on a completed project or sprint, focusing on identifying what went well, what didn’t, and how to improve future work.
Lean into your fears and don’t be afraid to suck. How can you be brave and not be afraid of sucking?
Hype waves and economic stresses distract companies from working on valuable projects, and cause design fatigue.