Categories
UX Design UX Musings

Use the Moat Concept to focus on your competitive advantage

What is the “Moat” concept? Warren Buffet came up with the “moat” concept to describe how a business can protect itself from its competition. How imposing the moat is, the harder it is for competitors to take over the business (or in this case, a castle).

Categories
UX Design UX Musings UX Research

Cross Docking could be a good user research method

User research is the cornerstone upon which UX design is built. Try applying the technique of Cross Docking to your UX research process.

Categories
Design Thinking UX Design UX Musings

Use Event Storming to discover innovative insights

I love discovering new techniques for uncovering insights. Hat tip to a coworker who showed me a cool technique called Event Storming.

Categories
UX Culture UX Maturity UX Musings

Understand How Fiefdoms can Destroy Company Culture

In Medieval Europe, and elsewhere, it was a wild time where many countries were not as fully formed as they are today. Borders changed with the prevailing winds of ravaging warlords.

Categories
UX Culture UX Maturity UX Musings UX Retrospective

Culture is how you handle conflict

In an organisation, culture isn’t the absence of conflict — it’s how conflict is handled. Every group will have friction; culture determines if that becomes toxic or transformative.

Categories
UX Design UX Maturity UX Musings

The best way to lead is to follow

Use influence by listening rather than control to lead by following.

Categories
UX Design UX Musings

A sketch can start a company

A sketch, pen to paper, can start a company. In fact there are many stories of it happening this way. Are you ready to take this brave first step?