User research is the cornerstone upon which UX design is built. Try applying the technique of Cross Docking to your UX research process.
Category: UX Musings
I love discovering new techniques for uncovering insights. Hat tip to a coworker who showed me a cool technique called Event Storming.
In Medieval Europe, and elsewhere, it was a wild time where many countries were not as fully formed as they are today. Borders changed with the prevailing winds of ravaging warlords.
In an organisation, culture isn’t the absence of conflict — it’s how conflict is handled. Every group will have friction; culture determines if that becomes toxic or transformative.
Use influence by listening rather than control to lead by following.